Description

Summary:

This is a full-time, competitive inside sales position for someone that thrives in a sales cycle environment.  The Inside Sales Representative plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This person will report directly to the Vice President of National Sales..

Tasks/Responsibilities:

• Responsible for meeting sales and department goals and initiatives for client acquisition and revenue growth objectives
• Make outbound calls to prospective brokers and clients in current CRM database; follow up with established accounts or prospects who respond to marketing material requesting further info and convert to sales
• Handle inbound calls generated from various marketing campaigns across different advertising platforms fielded and converted to new business
• Research accounts, identify key players and generate interest to expand and maintain our database of prospects
• Manage database of leads timely and ensure proper follow up through all stages of sales life cycle
• Through weekly team meetings, stay updated on current marketing and sales efforts to allow for consistent communication to the marketplace
• Take ownership of leads until they're either converted or exhausted; follow up to resolution
• Responds to a variety of strategic broker and client-level inquiries from operational to informational; develops and maintains strong relationships with clients and brokers
• Maintains detailed knowledge of new and existing products offered by ArmadaCare
• Ensures credibility with clients and brokers by maintaining detailed knowledge of current market conditions and competitors’ products
• Supports outside sales team when necessary
• Appropriately documents conversations with clients and brokers and updates all computer systems when necessary; ensures accuracy of data in those systems 

Benefits:

• Medical, dental, and vision insurance
• Employer-sponsored Health Savings Account or Employer-paid enrollment in an Armada supplemental insurance plan
• Flexible Spending Accounts (medical and dependent care)
• Employer-paid life insurance
• Employer-paid long-term disability insurance
• Short-term disability insurance
• 401(k) retirement plan with employer match
• Paid time off
• Eleven paid holidays per year
• Free access to onsite gym at Hunt Valley office location
• Patient to Physician matching service
• Employee assistance program (EAP)
• Employee referral bonus program - earn up to $1500 per hire
• Professional development opportunities
• Voluntary benefits and discount programs
• Hybrid work environment (Tuesday - Thursday in office)
• Company events
• Employer-sponsored philanthropy initiatives

Requirements

Skills/Requirements:

• BA/BS degree or relevant experience
• 2+ years sales experience
• Outbound/ Cold Calling experience
• General understanding of health insurance industry
• Ability to work autonomously and manage time effectively to meet deadlines
• Ability to manage broker and client expectations while understanding the impact both administratively and financially
• Effective business correspondence skills, including prompt and accurate follow-up to all time-sensitive items
• Ability to effectively present information
• Excellent written and verbal communication skills
• Commitment to a team-oriented office environment
• Outlook, Excel, PowerPoint
• Experience with Salesforce.com preferred