Description

Summary

At Thompson Hotels, we create experiences that are as bold and unique as the guests who seek them. As a Sales Manager, you will be the connector, curating partnerships and driving revenue through innovative strategies and authentic relationships. Your focus will be on securing new business while nurturing existing accounts, selling guest rooms, event spaces, and other services. From prospecting and site visits to crafting proposals and negotiating contracts, you will own the sales process end to end, ensuring every detail reflects our elevated brand experience.

What You'll Do

• Design and execute sales strategies that exceed assigned production goals
• Sell guest rooms, event spaces, and Thompson services to diverse client groups
• Collaborate with regional sales teams and off-property channels to amplify exposure and conversions
• Stay ahead of market trends, competitive sets, and economic shifts to identify opportunities
• Build lasting client relationships before, during, and after events to inspire loyalty and referrals
• Host property tours and client experiences that showcase Thompson's distinctive style
• Prepare, negotiate, and finalize group and event contracts aligned with brand standards
• Maintain a dynamic sales pipeline and deliver accurate forecasts and performance reports
• Partner with revenue management to optimize pricing and inventory strategies
• Represent Thompson at industry events, trade shows, and curated networking opportunities
• Uphold brand integrity and compliance in all sales activities
• Identify upselling and cross-selling opportunities to elevate guest experiences and maximize revenue

Why Hyatt?

Thompson Hotels is where culture meets hospitality, where individuality is celebrated and creativity thrives. We offer exceptional rewards, limitless growth opportunities, and a collaborative environment that empowers you to make an impact. Join us and help craft experiences that are anything but ordinary. Thompson Hotels is where culture meets hospitality, where individuality is celebrated and creativity thrives. We offer exceptional rewards, limitless growth opportunities, and a collaborative environment that empowers you to make an impact. Join us and help craft experiences that are anything but ordinary.

Qualifications

Qualifications

• Proven experience in hotel sales or hospitality sales management
• Strong understanding of group and event sales processes
• Excellent communication, negotiation, and relationship-building skills
• Ability to analyze market trends and develop strategic sales plans
• Proficiency in sales systems and CRM platforms (Hyatt systems experience preferred)
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Comfortable with occasional travel and client entertainment outside standard business hours
• Bachelor's degree in Hospitality, Business, or related field preferred

Thompson is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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  Benefits
  
  Benefits available with this position include:
  
  • Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
  • 401k & Retirement Savings Plan (RSP)
  • Basic Life Insurance
  • Short term disability insurance
  • New Child Leave & Adoption Assistance
  • Compassionate Leave
  
  
  Paid Time Off:
  
  • Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.
  • Hire Date Through Four Years - 10 Days or 80 hours
  • Five to Nine Years - 15 Days or 120 hours
  • 10 years or greater - 20 Days or 160 hours
  • Sick Leave:
    • Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle's Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt
  • Extended Illness Days: unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
  • Holiday Pay:
  
  Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays.
  
  Additional perks may include:
  
  • Colleague Discounted Rates as of the 1 st day of employment
  • Complimentary Room Nights for full-time and part-time positions after 90 days of employment
  • Flexible Spending Account
  • Subsidized ORCA Pass or free parking
  • Tuition Reimbursement of $1,000.00 per calendar year
  • Cellphone Reimbursement
  • Complimentary Dry Cleaning
  • Employee Assistance Program
  • Relocation assistance
  
  Quarterly Sales Incentive Payout should quotas have been met
  
  Wage Information: Pay ranges are listed on each job posting individually.
  
  Salaried managers: The starting salary for this position is $80,900.00, which is applicable for the first year of employment. The entire range for the position is $80,900.00 to $95,700.00. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications, education and place of residence in the event the candidate will be working remotely.