Description

Summary

SOUS CHEF - RESTAURANT OPERATIONS

Fifth Street Diner + Royale Room

Thompson Austin | Hyatt Lifestyle Group

Position Overview

Thompson Austin is seeking a restaurant-driven Sous Chef to lead daily operations for Fifth Street Diner and Royale Room. This role requires a confident culinary leader who thrives in high-volume service, leads from the line, and builds strong systems to support consistency and execution.

Fifth Street Diner operates at 50-80 covers on weekdays and 150-300 covers on peak weekends. Royale Room averages 30-80 covers nightly. The ideal candidate is energized by this pace and takes pride in driving structured, organized, guest-focused service.

This position is designed as a stepping stone toward Chef de Cuisine within 1-2 years for the right individual.

Who You Are

• A hands-on leader who prefers being in service, not behind a desk
• Confident expediting and running busy brunch services
• Organized and systems-minded (pars, prep lists, line checks, station readiness)
• Calm under pressure with strong communication skills
• Accountable and financially aware
• Motivated to grow into a CDC role
• Energized by a branded restaurant environment inside a lifestyle hotel

Key Responsibilities

Service Leadership

• Lead breakfast, lunch, and some dinner execution
• Expedite during peak service periods
• Maintain visible leadership presence on the line
• Ensure excellent food quality, timing, and consistency
• Support seamless BOH/FOH communication

Operational Ownership

• Own ordering, inventory, and vendor communication
• Manage weekly scheduling and labor alignment
• Conduct monthly inventory and monitor food cost
• Build and maintain pars and structured prep systems
• Implement and monitor documented line check processes

Financial Accountability

• Assist in managing food cost and waste reduction
• Align staffing levels to forecasted volume
• Maintain awareness of labor targets
• Ensure proper use of Hyatt purchasing system

Team & Culture

• Train, mentor, and hold cooks accountable
• Participate in hiring and onboarding
• Build a culture of urgency, pride, and professionalism
• Model Hyatt values and Thompson brand standards
• Create an environment where cooks grow and stay

Experience & Qualifications

Required:

• 1-2+ years in a high-volume restaurant leadership roll
• Experience leading breakfast/brunch service strongly preferred
• Experience with ordering, inventory, and scheduling
• Proven ability to expedite service confidently
• Strong foundational understanding of cost control

Preferred:

• Branded restaurant experience
• Lifestyle hotel experience
• Familiarity with Birchstreet or similar purchasing platforms
• Experience in multi-outlet environments
• Leadership Competencies
• Drives results through operational discipline
• Builds trust through consistency and accountability
• Leads with professionalism and integrity
• Embraces feedback and continuous improvement
• Champions safety and sanitation standards

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The 5th Street Diner + The Royale Room. a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box.

The Benefits & Perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

Qualifications

• In-depth skills and knowledge of all kitchen operations
• Possess strong leadership, communication, organization and relationship skills
• Experience with training, basic financial management and customer service
• Proficient in general computer knowledge
• A true desire to exceed guest expectations in a fast paced customer service environment
• Capable of producing a consistent product in a timely manner
• Strong training and communication skills
• Culinary education and/or on the job training, hotel experience preferred
• Geographic and schedule flexibility preferred
• Must have a flexible schedule - willing and able to work day shifts, evenings, weekends and holidays
  
  Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
  
  This is not your typical career opportunity. This is the Hyatt Touch.
  
  All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.