Description

The Student Financial Aid Officer IV reports to the Associate Director of Financial Aid for Loans Processing, Eligibility, and Verification and is responsible for reviewing, originating, reconciling, and returning private education loan funds, verifying the accuracy of Return of Title IV Funds calculations, and supervising the Loan Coordinator. Additionally, this position will coordinate repayment activities, maintain process and training documentation, and review business processes.

• Provide accurate, consistent, and efficient service to students by managing Loans Team email inbox and assisting staff with loans-related questions.
• Develop and maintain additional checks and balances to ensure compliance; utilize daily reports and ad-hoc audits.
• Audit Return to Title IV Funds calculations and return funds to the Department of Education.
• Assist in the fund management process and perform reconciliation to ensure compliance with guidelines.
• Monitor compliance with all federal, state, and institutional regulations with special attention to Title IV and state funding requirements.
• Read and review federal and state rules, regulations, and law; communicate relevant updates to staff.
• Review and analyze current business processes with the goal of maintaining compliance, improving business processes, and proactively identifying potential issues or weaknesses.
• Oversee the documentation of audits, business processes, and updates to the Policy & Procedure Manual.
• Coordinate default management and loan repayment programming and communications.
• Supervise the Loan Coordinator; serve as backup for all loans-related tasks.
• Attend online training and informational webinars.

1. All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2. The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Requirements

• Bachelor’s degree and four years previous Financial Aid or Higher Education experience or an equivalent combination of education and experience.
• Must be eligible to administer Title IV student aid.
• To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.